Privacy Policy

NexoLyft is a trading name of Limitless Life PTE. LTD. (UEN: 202136906W), registered at 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore 068914. In this Privacy Policy, references to “we”, “us”, or “our” refer to Limitless Life PTE. LTD.

We are committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

1. Information We Collect

We may collect the following types of personal data:

• Name, email address, phone number, and clinic/business name when you contact us through our website forms, book a strategy call, or correspond with us
• Information you voluntarily provide during consultations or onboarding
• Standard web analytics data (IP address, browser type, pages visited) collected through cookies and similar technologies to improve our website and services
• Communication records including emails, messages, and call notes

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To provide, maintain, and improve our AI lead capture and marketing services
• To send you relevant communications about our services, with your consent
• To comply with legal obligations and enforce our terms of service
• To analyse website usage patterns and improve user experience

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our business, subject to confidentiality agreements and data protection obligations
• When required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of Limitless Life PTE. LTD., our clients, or others

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. When personal data is no longer needed, we will securely delete or anonymise it.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

7. Your Rights Under PDPA

Under Singapore’s PDPA, you have the right to:

• Access your personal data that we hold
• Request correction of any inaccurate or incomplete personal data
• Withdraw consent for the collection, use, or disclosure of your personal data
• Request information about the ways your personal data has been used or disclosed within the past year

To exercise any of these rights, please contact our Data Protection Officer at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised “Last updated” date.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us:

Limitless Life PTE. LTD.
160 Robinson Road, #14-04 Singapore Business Federation Center
Singapore 068914
Email: [email protected]